Privacy Policy

1. Overview

This policy explains how SecurityCart.in collects, uses, and protects the information you share with us when you browse the site, create an account, or place an order. We collect only what's needed to run the store and support you as a customer — nothing is sold to third parties for marketing purposes.

2. Information We Collect

• Account details: name, email address, and phone number when you register
• Order details: shipping address, items purchased, and payment method (we do not store your full card details — those are handled by our payment gateway)
• Support communications: details you share when contacting us for service, warranty, or return requests
• Technical data: basic device and browser information used to keep the site secure and working correctly

3. How We Use Your Information

• To process and deliver your orders, including generating invoices
• To send order confirmations, shipping updates, and delivery notifications
• To respond to support, warranty, and return requests
• To improve our products, catalog, and website experience
• To send offers or updates only if you've opted in (e.g., via our newsletter)

4. Cookies & Local Storage

We use your browser's local storage to keep you logged in and to remember your cart between visits. This data stays on your own device and is used only to make the site work smoothly — we do not use it for cross-site tracking or advertising.

5. Data Sharing & Third Parties

We share the minimum information necessary with trusted partners who help us operate the store — payment gateways to process transactions, and courier partners to deliver your order (name, address and phone number only). We do not sell or rent your personal information to advertisers or unrelated third parties.

6. Data Security

Passwords are stored using industry-standard hashing and are never visible to our staff in plain text. Access to customer and order data is restricted to authorized personnel through a separate, password-protected admin system. While no online system can guarantee absolute security, we take reasonable technical and organizational measures to protect your information.

7. Your Rights

You can request a copy of the personal information we hold about you, ask us to correct inaccurate details, or request account and data deletion (subject to any records we're legally required to retain, such as invoices) by writing to us at the email address below.

8. Children's Privacy

SecurityCart.in is intended for use by adults purchasing security equipment for homes and businesses. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page will always reflect the most recent revision.

10. Contact Us

For any privacy-related questions or requests, email support@securitycart.in or call +91 98384 05399 (Mon–Sat, 10 AM – 7 PM).